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Priority IT superhero

Meet Priority IT’s friendly, professional team

We've worked hard to build a close-knit team of experienced, like-minded experts who also happen to be really nice people. This helps us to deliver a professional service in a personal, friendly way.

Read on for details, or get in touch ››

Kieran Thomas
Managing Director

Kieran ThomasKieran has worked in IT since 1997, and founded Priority IT in October 2010. Prior to setting up Priority IT he gained experience as an internal IT manager, before managing an IT support company covering Wiltshire and Somerset.

Kieran’s philosophy is to give local businesses the benefits of an IT department without the associated cost or hassle. Though his focus is helping to develop IT systems that meet clients’ current and future needs, Kieran’s hands-on approach means he loves fixing tricky technical issues.

As a family man, Kieran enjoys spending time with his wife and two daughters. He also appreciates good food and drink, and enjoys cooking, motorsports, cycling and running.

Peter Hopkins
Support Manager

Peter HopkinsPeter has worked with Kieran since 2009, and helped to establish Priority IT in 2010. Before this, he worked with a local IT company where he managed clients’ IT systems, and dealt with technologies such as Exchange Server, Windows Server, Windows SBS Server, Cisco Switching and Router, and IP telephony.

Peter’s background includes a great deal of experience of Cisco networking, though his current focus is in wireless deployments for large and small companies. Peter is always happy to advise Priority IT clients on technical matters.

Tim Benjamin
Senior Software Engineer

Tim BenjaminTim has been a software engineer for over 17 years, and joined Priority IT in 2011. He spent many years working for a large corporation, where he helped develop command and control applications for the police and fire services.

At Priority IT, Tim develops applications that help local businesses streamline their workflows, save time and reduce costs. His insight and skills help deliver a range of valuable benefits, including making compliance issues easier to manage.

Tim is a great fan of football, snooker, pool and squash, but outside of work his foremost love is spending time with his girlfriend and son.

Elliot Roberts
Support Engineer

Elliot Roberts
Elliot joined Priority IT in early 2015. He has been working in an IT support role for over 13 years, for both public and private-sector clients. During this time, he’s been responsible for supporting a wide range of desktop hardware and software, as well as managing servers and providing IT consultancy for small businesses.

Since joining the team at Priority IT, Elliot has been tasked with supporting clients both remotely and on-site, and his experience of providing desktop and server support has proved invaluable.

Elliot has passion for all things IT both inside and outside of work. When he’s not working, his enjoys walking, cycling or participating in archery with his local club.

For friendly, expert computer support, just get in touch ››

What our clients say...

We’ve been using Priority IT for almost five years. They provide a great service and practical, down-to-earth advice. Their staff are friendly and happy to speak in English rather than using IT jargon.” Tim Bather, Chairman, Castle Sundborn
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