Welcome to Priority IT2026-03-31T12:29:11+01:00

Meet Priority IT: the superheroes of business IT support

Priority IT superhero.

Meet Priority IT: the superheroes of business IT support

OK, we don’t actually wear capes and masks at Priority IT. But we do work hard to deliver a heroic level of professional, affordable IT support for businesses and orgainisations across Wiltshire, Somerset and the West.

When your business depends on IT, you can depend on Priority IT to take care of you and look after your tech. Whether you are considering external IT support for the first time, or already have an IT support company but are thinking of switching, we’re here to help.

We’ve been providing IT support for over 15 years – and our first client is still with us. We’ve outgrown three premises in the process, and our friendly team is now based in a converted barn on the edge of the West Wilts Trading Estate between Westbury and Trowbridge.

Priority IT superhero.
Businessperson watching the Priority IT video about switching IT support companies.

To often, people suffer IT support that is not up to scratch because they fear switching to another provider might be difficult. And some worry things could go disaterously wrong during the change over. Watch our video and learn about our special ‘safer switching’ process.

Hands holding Cyber Essentials Certified and Cyber Essentials Plus Certified logos.

Cyber threats are a constant concern for businesses of all sizes. Gaining Cyber Essentials certification is a straightforward and effective way to protect your organisation from the most common cyber attacks – and Priority IT can help you achieve it.

Don’t just take our word for it: here’s what our clients say…

“Priority IT are streets ahead of our previous provider. Their response time is so much better.”
Nigel Inseal, Emergency First Aid Training, Westbury

“Their service is so good that I model our own customer service on it!”

Hannah Walton, Blaze Accounts and Tax, Gillingham

“We’ve been using Priority IT for almost five years. They provide a great service and practical, down-to-earth advice. Their staff are friendly and happy to speak in English rather than using IT jargon.”

Julie Curtis, Commercial Director, Castle Sundborn

“Priority IT’s ability to talk through issues with our staff in non-computer speak helps us to better understand our IT requirements and ensure our systems can cope with our future business needs.”

Michelle Churchill, Operations Manager, Wye Valley Brewery, Hereford

“After our initial meeting with Kieran, we felt he had a really good understanding of our business and the way we operate. The transition between our previous IT company and Priority IT was really smooth. Priority IT’s service is very easy to use, efficient and they are quick to respond. We would recommend them to anyone looking for efficient, professional IT support.”

Lianna Bradshaw, Jane James & Associates, East Kennet
“I felt our previous provider was charging too much, delivering too little, and didn’t involve me. I now trust everything to Priority IT and I don’t feel taken advantage of. Everything just works!.”
Chris Mangham, Wyvern Farm Vets, Frome

“At Walton Civil Engineering, we embrace technology to give our business an edge in a competitive sector. Priority IT have always delivered, and are continually developing our computer systems to keep us ahead of the competition.”

Mark Johnson, General Manager, Walton Civil Engineering, Shepton Mallet

“If you’re looking for a local company that will take care of you, Priority IT is an excellent choice.”

Duncan Hutchinson, YB Fixings, Swindon

“There were no issues transitioning to Priority IT – my staff didn’t even know anything had happened!”

Malcolm Drinnan, Thornbury Surfacing, Chippenham

“Priority IT remove any worries I have had about IT, and Kieran and his team are always on hand if needed.”

Sam Gooding, Gooding Accounts, Westbury

“Priority IT sorted our connectivity in two weeks when BT couldn’t manage it in over six months.”

Sam O’Connor, The Floorsmith, Westbury
Priority IT superhero.
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